In this paper will be explained CCR, and BCC models to assess efficiency of quality management. The aim of this paper is using Data Envelopment Analysis (DEA) model to assess efficiency of quality management. One of the tools can be used to assess efficiency of companies performance is Data Envelopment Analysis (DEA). One of performance measurement is through measurement of efficiency. Many companies are practicing quality management to improve their bussiness performance. Quality management is an effective system in operation management to develops, maintains, and improves quality from groups of companies that allow marketing, production, and service at the most economycal level as well as ensuring customer satisfication.
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